What Our Customers Say...
Neil and his team have managed the property for most of the seven years we lived in London. Having come across a number of real estate management companies, I must say that HoffenWest comes out on top! The team is very approachable and extremely service minded. The time to reply to a call or deal with an incident has always been very short. When you fall without heating in the winter due to a faulty heater, HoffenWest acknowledged the issue, procured a new heater and had it installed, all within 24 hours. This is only one example how proactive they are, but there have been many during our time. Thanks again for the professionalism during the seven years!!
Kurt and Ann (Tenant)
I was very lucky to come across this boutique real estate company that goes the extra mile to make sure the process of renting an apartment in a new city, does not become another thing to worry about. Thank you.
Rupert and Christine (Tenant)
Moving from Italy
Rupert and Neil have been fantastic to deal with during our tenancy. The communication was prompt and reliable, and help was always provided when requested. They also checked in with us several times to ensure we were happy and had everything we needed. We couldn't have asked for a better experience and we are very pleased with the service we have been given.
James & Gia (Tenant)
We couldn’t be more satisfied with the service and relationship built with Hoffen West over almost a year of searching for a property together. Being our first commercial property purchase, Rupert helped navigate the waters with sound advice and negotiation in what ultimately landed our dream property at a most agreeable deal. Rupert made it a most enjoyable experience and we hope it will not be our last together!
Chantelle Tiagi (Buyer)
I have been dealing with Rupert and Neil over the last 18 months and have found them very professional and has proven to be a positive experience especially after the many issues we've had with other agents. They've been very thorough with obtaining all the correct documentation and finding good tenants for us. I would highly recommend them and willdefi Italy use them agsin in the near future. Thank you.
Allowing Hoffen West to take the reins and guide us through the sale of our property was the best decision we could have made, Rupert kept in touch with us on every aspect of the sale from getting the right agent and legal team on board, to helping us complete the required list of documents from the first to the last. All l can say is that if you want to ease the process, contact Hoffen West, you won't be disappointed. Thanks a million Rupert.
Terry C. (Vendor)
Hoffen West helped us navigate the UK rental market and find a property that we could call home. Rupert showed us as many properties as it took and walked us through tge intricacies of renting in the UK and supported us throughout the contractual process; he did not leave it at that, but has been supportive even after the closing to make sure that we settled in well. Thank you Rupert!
Karine & Oliver (Tenant)
Rupert and Neil did a superb job. They were helpful, responsive, transparent and fair. Their cordial approach throughout the process definitely played a role on having made the decision to commit to renting the apartment. We strongly recommend considering them for a property transaction.
Angela and Franqui (Tenant)
I am extremely happy to have chosen Hoffen West. Both Rupert and Neil have been highly professional and very committed. I couldn’t have received a better support and assistance from them. Through the entire deal I was constantly kept up to date on the various phases and they have been always available to answer questions, to give suggestions, and or alternative solutions. No stress at all on my side, they made my house search easy. I will highly recommend them. Claudia Sono estremamente felice di aver scelto Hoffen West. Sia Ruper che Neil sono stati altamente professionali e affidabili. Non avrei potuto ricevere un supporto e un aiuto migliore. Per tutta la durata della trattativa, sono stata costantemente aggiornata sugli sviluppi, e sono sempre stati disponibili nel rispondere alle mie domande, nel darmi suggerimenti e/o soluzioni alternative. Hanno fatto in modo che la mia ricerca di una casa, sia stata fluida e senza stress. Raccomando fortemente questa agenzia.